Patient Security Alert: Beware of Phishing Scams

We want to make sure your personal and payment information stays safe. Cybercriminals are using convincing phishing attacks — fake emails, texts, and calls — and a variety of other scams to trick patients into paying a fraudulent medical bill or to obtain other sensitive types of information.

Cybercriminals continue to evolve their tactics, meaning patients must be constantly vigilant whenever sharing personal information online.

Please take a moment to protect yourself and your family:

  • Be Skeptical: Never click on links in texts or emails that arrive unexpectedly or from unexpected numbers or email addresses, especially if they ask for sensitive personal or payment information.
  • Double Check the Website Address: Scammers can make fake websites that look real (spoofing). Always check the full website address (URL) very closely before entering any sensitive information into a web portal. If you are asked to make a payment to Akumin, match the URL to one of our authorized sites.

Our Official & Secure Payment Websites

Akumin uses only two payment portals. Making payments on any other websites puts your information at risk.

If you get a suspicious message, please don’t click anything!

If you believe you’ve been a victim of a scam, please contact your bank immediately and then please alert Akumin directly at 954-449-1001.

Thank you for helping us keep your information safe.